Shipping & Delivery
Getting your order to you, with care.
Shipping Rates
Flat rate shipping across Canada — $17 CAD.
Free shipping on orders over $150 CAD.
All orders ship from Cold Lake, Alberta 🇨🇦
Order Processing & Delivery Times
Once your order is placed, it will be processed within 1–3 business days.
Once shipped, most Canadian orders arrive within 3–5 business days depending on location. Tracking information will be sent by email once your order has shipped.
Cold Lake Local Delivery
We offer free delivery within Cold Lake city limits. Simply select the free local delivery option at checkout to redeem.
Local deliveries are hand delivered to your front door within 1–3 business days.
Bonnyville, Alberta
Supporting the Lakeland community is important to us. Free shipping is also available to Bonnyville, Alberta — this option may include scheduled drop-offs and community pickup locations for added convenience.
Bonnyville customers: please send us a message before ordering to confirm delivery arrangements.
A Few Things to Note
Please double-check your shipping address at checkout. While we do our best to ensure timely delivery, delays caused by shipping carriers, weather, or customs are outside of our control.
Every Softer Seasons order is packed with care right here in Cold Lake, Alberta. Your support helps turn this dream into reality and allows me to continue creating intentional, high-quality pieces for you to enjoy.
— Allie, Founder of Softer Seasons
Questions?